TERMS & CONDITIONS
We have created these terms and conditions (the “Terms and Conditions”, “T&C”) to govern the use of and subscription to https://fullofkindness.com (the “Website”). The Website is operated by or on behalf of Full of Kindness Ltd (“we”, “us”, “our”, “Full of Kindness”). Full of Kindness is registered in England under Company Number 10578598. Its registered office is Eco Innovation Centre Peterscourt, City Rd, Peterborough, PE1 1SA.
Please, read these terms carefully before you start to use the Website (this includes accessing and browsing). They set out the rules, which will apply to your use of the Website. Your use of this website and subscription to Full of Kindness is at all times subject to these T&C. By using the Website, you are indicating that you accept and agree to comply with the T&C set out below. If you do not agree to these Terms and Conditions, you must not use the Website.
2. Changes to these Terms
We reserve the right to change the T&C at any time (with the revised T&C being posted on the Website). It is your responsibility to check the Terms and Conditions regularly to ensure that you are aware of any changes. Your use of the website and subscription to Full of Kindness will be applicable to the version of the Terms and Conditions that is displayed on the website as at the date you access the website. Your use of the Website following the posting of any such changes will constitute your acceptance of the revised T&C.
3. Other Applicable Terms
4. Accessing the Website
You are permitted access to the Website on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Also, we will not be liable to you if, for any reason, the Website is unavailable at any time or for any period.
You are responsible for making all arrangements, technical or otherwise, necessary for you to have access to the Website. You are also responsible to ensure that everyone who access the Website through your internet connection are aware of these T&C and that they comply with them.
5. Website Content
We may update the Website from time to time and may change any part of the content at any time. Also, we may restrict your access to this Website may occasionally to allow for repairs, maintenance or improvements to the Website.
We do not guarantee that the Website, or any content on it, will be free from errors or omissions. Therefore, if a fault occurs in the service, report it to us, please. We will correct the fault as soon as we reasonably can.
6. Acceptable Use
While using our website, you may not and may not allow others to modify, decompile, reverse engineer, decrypt, circumvent or otherwise interfere with or alter it. You agree not to use this Website in any way that may cause the Website or access to the Website to be interrupted, damaged or impaired. You will not breach or attempt to breach the security of this Website. When dealing with this Website, you must not use a false email address, impersonate any other person or entity. You must not mislead us as to the origin of any electronic communications or content.
If you use the Website in breach of the T&C, you may give rise to a claim for damages. It may also be a criminal offence. The Website is intended for residents of the United Kingdom. We make no representations that materials on the Website are appropriate or available for use in other locations. If you access the Website from other locations, you do so at your own risk and are responsible for compliance with any and all local laws, if and to the extent local laws are applicable. You are responsible for installing adequate anti-virus software to secure your computer systems when using the Website. We will not be responsible for any loss suffered as a result of your failure to do so.
7. Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in the Website, the material published on it including all software, design, text, images, photographs, illustrations, audio clips, video clips, artwork, graphic material and other copyrightable or otherwise legally protectable elements contained therein, and the selection, sequence, “look and feel” and arrangements. All such rights are reserved.
We allow you to print off one copy, download extracts, of any page(s) from the Website for your personal use. We allow you to draw the attention of others to content posted on the Website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded. You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on the Website must be acknowledged.
You must not use the Website or any part of it for any purpose without obtaining a licence to do so from us or our licensors.
The trademarks, service marks, graphics and logos used in connection with this Website are trademarks or registered trademarks of Full of Kindness or third party owners. You are granted no right or licence with respect to any such trademarks or service marks. Their unauthorised use is strictly prohibited.
8. Your Information
If you wish to subscribe to receive monthly subscription boxes of vegan and cruelty-free goods from Full of Kindness, you must register for an account and provide certain information as prompted by the registration form.
By subscribing to Full of Kindness you represent and warrant that you:
– are aged 18 or over and able to form a legally binding contract.
– maintain the accuracy of all required registration information provided.
– maintain the confidentiality of your account.
– immediately notify us of any unauthorised use, or suspected unauthorised use of the account or any other breach of security.
– will be solely responsible for all activity that occurs under your account.
– guarantee that all required registration information submitted is complete and accurate.
The subscription plan to Full of Kindness consists of an initial charge followed by recurring monthly payments. By entering into this agreement you acknowledge that your subscription is subject to an initial payment and recurring monthly payments for an indefinite period, and you accept liability for all recurring payments. We can process recurring monthly charges without further authorization from you. This may happen until you notify us that you wish to terminate your agreement or change your method of payment. Charges which have been received before we could reasonably act will not be affected by the giving of such notice.
Subscriptions to Full of Kindness are not transferable and cannot be sold or traded.
We may refuse any application to join Full of Kindness or receive our services for any reason.
Also, we can choose to cancel your subscription at any time without explanation.
10. The ability to subscribe
The ability to subscribe to receive any of the monthly boxes provided by us will expire on the earlier of midday on the 20th day of the previous month, or at such time as notified on our website that that box is no longer available for subscription. If you still wish to subscribe to receive our monthly boxes and if you sign up after such time, you will not receive the box for that month. Therefore, you will receive your first box the following month and payment will not become due until such time as necessary for the processing of that next month’s box.
If you will subscribe to receive monthly subscription boxes from Full of Kindness, you will, in return for monthly payments, receive one of our boxes directly to the address provided at registration. We will supply it to you on a monthly basis until such time that the agreement is cancelled either by yourself or by Full of Kindness.
11. Price and Payments
We will quote the price of our monthly boxes on our website at any time. If at any time an incorrect price is quoted on our website, we will rectify this as soon as possible. If you have already subscribed to receive our monthly boxes, we shall charge your account the price applicable on the date of despatch of the box.
We can choose to change the price or delivery charge due for our monthly boxes at any time. If the price changes for any reason and you have already subscribed at that time to receive our monthly boxes, we will notify you as soon as reasonably practicable and in any event not less than 14 days before the start of any month. You will have the option to terminate the agreement immediately. If you do not cancel before the despatch of the next monthly box, you accept the new price.
Your payment will be collected on or after 20th of every month. We will ship your box on or after 1st of each month. We reserve the right to flexibility of the despatch date up to 10 days.
Ownership of all boxes and the contents thereof will only pass once all payment including delivery charges has been received.
We offer International Delivery.
We currently deliver our boxes to you by Royal Mail 48 hour delivery. Please, note that delivery times may vary due to stock availability, your delivery address and circumstances, which may impact delivery by the Royal Mail.
Also, we can choose to change our method of delivery at any time without prior notification.
We will not be liable for any delays in the delivery of boxes which are out of our control. You are responsible to report any lost boxes to the Royal Mail within 7 days. We should also be notified about the loss.
Unfortunately, we will not be able to refund you, if you fail to comply with the above requirement.
Most of all, we pass the risk of loss and title for our boxes to you from the time of delivery.
If you change address, it is your responsibility to update your address details in the relevant section of the website. You will be liable to pay for any boxes sent to the wrong address.
13. Cancellation and Termination
You have a right to cancel your contract with us at any time from the date you subscribe to us until the date which falls 14 working days after the day on which you acquire physical possession of the first box.
Gift Box Purchase Cancellations:
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire physical possession of the goods.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement. You can do it by a letter, email, or through this web site. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
14. Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery. However, we will not reimburse the supplementary costs arising from your choice of delivery type other than the least expensive type of standard delivery offered by us. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than:
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have
returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
Also, we will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. You will not incur any fees as a result of the reimbursement.
If you cancel your contract with us under this clause and your box has already been delivered to your chosen address, you must return the goods in a complete box as soon as reasonably practicable. We recommend that you return the goods to us by Royal Main Special Delivery (or an equivalent “signed for” delivery service). Also, you have a legal obligation to keep the goods in your possession until such time as you return them to us and to take reasonable care of the goods while they are in your possession.
You can terminate your subscription to receive monthly boxes from us without cancellation fees at any time.
If you have paid for or received any products that have been dispatched before we could reasonably act upon termination, you will not be affected by the giving of such notice. If you give a notice to terminate on or after the first day of any month, this notice will not affect the current month’s box and will only become effective from the next month’s box. You have the right to return any box you receive, which was processed before your termination became effective.
16. Product Returns
We carefully select the items which we include in our monthly subscription boxes. However, should you be dissatisfied with any product you receive from us, contact us.
You will have to bear the direct cost of returning the goods.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us at Full of Kindness, Eco Innovation Centre Peterscourt, City Rd, Peterborough, PE1 1SA, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. It is possible to meet the deadline by yourself, if you send back the goods before the period of 14 days has expired.
Furthermore, you are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Consequently, we strongly recommend that you send the Goods by Royal Mail Special Delivery (or an equivalent “signed for” delivery service) to ensure proof of delivery and insurance for the goods. We cannot be responsible for any goods which are lost in transit. Refunds will only be made to the card used to purchase the goods. We may charge a small handling fee for the processing of a refund.
17. Our Liability
Content, products and services provided in our boxes are provided by third parties. We may provide links to certain third party websites. However, we have little or no control over and are not responsible for examining or evaluating the content or accuracy of any such third party products or websites. We therefore do not warrant, endorse or accept any liability or responsibility for any third party products, materials or websites, or for any other materials, products or services of third parties. We provide the links to other websites solely as a convenience to you. You access such websites at your own risk.
We reserve the right to alter the products or any relative specifications at any time. In such circumstances we shall notify you as soon as practicable by email. We will not process your order until you have confirmed that you wish us to proceed.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied.
We may display images of products included in our boxes on the Website. However, these images are for illustrative purposes only. We will do what we reasonably can to make sure that the images are a fair representation of the products. The images of the products on the Website may not be representative of the actual size of the products.
We will display the list price for products included in our monthly subscription boxes, which represents the recommended retail price. Therefore, it may not represent the prevailing price in every area on any particular day.
We only provide the Website for domestic and private use. You agree not to use the Website for any commercial or business purposes. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of opportunity.
Also, we will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.
We will not be liable to any user for any loss or damage, whether in contract, delict (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
– use of, or inability to use, the Website; or
– use of or reliance on any content displayed on the Website.
In addition, we will not be liable to you for any lack of performance, or the unavailability or failure of this website or our services or for any failure by us to comply with these T&C where such failure arises from any cause reasonably beyond our control.
Our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by English law is not excluded or limited by the T&C.
19. No Waiver
No delay or failure by us in exercising any of our rights under these terms and conditions will constitute a waiver of that right or any other rights under these terms and conditions.
20. Indemnity By You
You are liable for any loss or liability arising from or in relation to any breach by you of these Terms and Conditions or of any applicable laws and accordingly agree to indemnify Full of Kindness for any such loss or liability.
21. Governing Law and Jurisdiction
We have constructed these T&C in accordance with English law. Therefore, we would like to inform you that any disputes arising in connection with these T&C and/or any use of the Website shall be subject to the non-exclusive jurisdiction of the English Courts.